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Terms & Conditions

Hello there!

We are CannaWear and we are manufacturers of clothes made of cannabis, which you can purchuase in our shop available at https://cannawear.store

For formalities, our registration data: CannaWear Sp. z o.o., Juliusza Słowackiego Street 55/1, 60-521 Poznań, Tax Identification Number: 781-20-14-964.

Below you will find Terms & Conditions, including the method of placing an order and concluding a contract, payment methods available in the store, or complaint proceedings.

If you have any questions, we are at your disposal at the e-mail address contact@cannawear.store

We wish you a great time spent on our website and successful shopping!

CannaWear Team

§ 1

Definitions

Buyer - a natural person, legal person, or disabled legal person, Consumer - a natural person concluding a contract with the Seller not related directly to its business or professional activity, Payment Operator - the entity providing online payment services is Blue Media S.A., Powstańców Warszawy Street 6, 81-718 Sopot, National Court Register: 0000320590, Tax Identification Number 585-13-51-185, National Business Registry Number 191781561, Terms & Conditions - these Terms & Regulations, available at https://cannawear.store/terms-conditions, Store - online store available at https://cannawear.store, Seller - CannaWear Sp z o.o., Juliusza Słowackiego Street 55/1, 60-521 Poznań, Tax Identification Number: 781-20-14-964.

§ 2

Introductory provisions

  1. Through the Store, the Seller sells clothes made of cannabis, while providing the Buyer with postal services in accordance with § 3 of the Terms & Conditions.
  2. The Terms & Conditions define the terms and conditions of using the Store, as well as the rights and obligations of the Seller and the Buyer.
  3. To make a purchase via the Store, it is not necessary to meet specific technical conditions by the Buyer’s computer or other device. The following are sufficient:
  • Internet access,
  • standard operating system,
  • standard web browser,
  • having an active e-mail address.
  1. The Buyer cannot make a purchase anonymously or under a pseudonym.
  2. The Buyer is forbidden to provide illegal content, specifically by sending such content as a part of the forms available in the Store.
  3. All prices in the Store are gross prices.

§ 3

Services provided electronically

  1. Throughout the Store, the Seller provides the Buyer with an electronic service, that enables the Buyer to conclude a contract with the Seller for the delivery of physical products, in the form of clothes made of cannabis available in the Store. The conclusion of the contract is possible without having an account in the Store. The procedure for concluding the contract is described in detail in § 4 of the Terms & Conditions.
  2. Additionally, the Seller provides the Buyer with an option of creating an account in the Store. Creating an account is possible when placing an order, in accordance with the procedure described in § 4 of the Regulations.
  3. If the Buyer decides to set up an account in the Store, the Seller provides the Buyer with an electronic service, consisting in maintaining an account in the Store. The account stores the Buyer’s data and the history of orders placed by him in the Store. The Buyer logs into the Account using his e-mail address and the password he has defined.
  4. The Buyer may at any time delete the account in the Store.
  5. The services referred to above are provided to the Buyer free of charge. However, contracts for the delivery of physical products concluded via the Store are payable.
  6. In order to ensure the safety of the Buyer and the transfer of data in connection with the use of the Store, the Seller shall take technical and organizational measures appropriate to the degree of threat to the security of the services provided, specifically measures to prevent the acquisition and modification of personal data by unauthorized persons.
  7. The Seller takes steps to ensure that the Store functions properly. The Buyer should inform the Seller about any irregularities or interruptions in the functioning of the Store.
  8. Any complaints related to the functioning of the Store may be submitted by the Buyer via e-mail to contact@cannawear.store. In the complaint, the Buyer should provide the name and surname, correspondence address, as well as the type and date of issues related to the functioning of the Store. The Seller will consider all complaints within 14 days of receiving the complaint and will inform the customer about its resolution to the e-mail address of the person submitting the complaint.

§ 4

Concluding a contract

  1. In order to purchase a product, the Buyer must take the following steps:
    • add a product or products to the cart by clicking the “Add to cart” button or by clicking the “Buy now” button, going to step 3),
    • from the basket view, click the “Go to checkout” button,
    • complete the order form by providing the data necessary to complete the order and selecting the payment method,
    • accept the Terms & Conditions - acceptance of the Terms & Conditions is voluntary, but necessary to make a purchase,
    • click on the “Buy and pay” button.
  2. After clicking the “Buy and pay” button, the contract for the delivery of products in the form of selected clothes shall be considered concluded between the Buyer and the Seller. The Buyer will also receive a confirmation of purchase to the e-mail address that has been provided in the order form.

§ 5

Available Payment Methods

  1. The customer is entitled to use the following payment methods, i.e. a) Fast Bank Transfer Payment by bank transfer is made on the basis of an intra-bank transfer to the account of Blue Media at the Customer’s bank. b) BLIK Wydaje mi się, że każdy kraj ma swoją nazwę, w Danii to się nazywa MobilePay Payment method. It allows you to make a cashless payment via a mobile application on your smartphone. BLIK payment comes down to the fact that the user (customer) of a smartphone connected to the internet generates a special authorization code via online banking. Then, such a code is entered e.g. in the BLIK payment field on the website, and then the user (customer) accepts the transaction in the mobile application. For the customer to be able to use this payment method, he/she must be a customer of a bank participating in this mobile payment system and use mobile banking on a smartphone. c) Payment cards:
  • Visa
  • Visa Electron
  • Mastercard
  • MasterCard Electronic
  • Maestro

metody płatności

§ 6

Implementation of the Contract

  1. The implementation of the contract for the delivery of products takes place by sending the product selected by the Buyer to the Buyer’s address, provided in the order forms, within 3 business days.
  2. The buyer undertakes to pay for the order upon delivery of the products.
  3. The order processing time is counted immediately in the case of “Cash on delivery”. If the Customer chooses the method of payment by a bank transfer, electronic payment, or payment card – it is done from the date of crediting the Seller’s bank account.

§ 7

Seller’s Withdrawal from the Contract

  1. The Seller who concluded a distance contract with the consumer reserves the right to withdraw from the contract without giving any reason.
  2. To withdraw from the contract, the Seller must inform the Consumer about his decision to withdraw from the contract by an unequivocal statement - for example, a letter sent by post, fax, or e-mail.
  3. In the event of withdrawal from the contract, the Seller returns to the Consumer all payments received from the Consumer immediately, no later than 14 days from the date of withdrawal from the contract.
  4. The Seller shall refund the payment using the same method of payment as used by the consumer, unless the consumer has expressly agreed to a different method of return, which does not involve any costs for him.

§ 8

Consumer’s Withdrawal from the Contract

  1. A consumer who has concluded a distance contract with the Seller has the right to withdraw from the contract without giving any reason within 14 days from the date of conclusion of the contract.
  2. To withdraw from the contract, the Consumer must inform the Seller about his decision to withdraw from the contract by an unequivocal statement - for example, a letter sent by post, fax, or e-mail.
  3. The consumer may use the withdrawal form available at https://www.cannawear.pl/fodstapienia.pdf, but it is not obligatory.
  4. In order to meet the deadline for withdrawing from the contract, it is sufficient for the Consumer to send information regarding the consumer’s right to withdraw from the contract before the deadline.
  5. In the event of withdrawal from the contract, the Seller shall return to the Consumer all payments received from the Consumer immediately, no later than 14 days from the date on which the Seller was informed about the execution of the right to withdraw from the contract.
  6. The Seller shall refund the payment using the same method of payment as used by the consumer, unless the consumer has expressly agreed to a different method of return, which does not involve any costs for him.

§ 9

Liability for product defects

  1. The Seller is obliged to provide the Buyer with a product free from defects.
  2. The Seller is liable to the Buyer if the product has a physical or legal defect (warranty for defects).
  3. If the Buyer finds a defect in the product, he/she should inform the Seller about it, specifying his claim related to the defect, or submitting a relevant statement.
  4. The Buyer may use the complaint form available at https://www.cannawear.pl/freklamacyjny.pdf, but it is not obligatory.
  5. The Buyer may contact the Seller both by traditional mail and by e-mail.
  6. The Seller will respond to the complaint submitted by the Buyer within 14 days from the date of delivery of the complaint, by the means of communication method that was chosen to submit the complaint with.

§ 10

Personal data and cookies

The rules for the processing of personal data and the use of cookies are described in the Privacy Policy and Cookies, available at https://cannawear.pl/privacy-policy.

§ 11

Out-of-court ways of dealing with complaints and redress

  1. The Seller agrees to submit any disputes arising in connection with the concluded contracts for the delivery of products in the form of clothes through mediation proceedings. Details will be determined by the parties to the conflict.
  2. The consumer has the option of using extrajudicial means of dealing with complaints and redress. Among other things, the consumer has the option to:
    • to apply to a permanent amicable consumer court with a request to resolve a dispute arising from the concluded contract,
    • request the provincial inspector of the Trade Inspection to initiate mediation proceedings for the amicable settlement of the dispute between the Buyer and the Seller,
    • use the help of a poviat (municipal) consumer ombudsman or a social organization whose statutory tasks include consumer protection.
  3. The consumer may search for more detailed information on out-of-court complaint and redress procedures on the website http://polubowne.uokik.gov.pl.
  4. The consumer may also use the ODR platform, which is available at http://ec.europa.eu/consumers/odr. The platform is used to settle disputes between consumers and entrepreneurs seeking out-of-court settlement of a dispute regarding contractual obligations arising from an online sales contract or contract for the provision of services.

§ 12

Final Provisions

  1. The Seller reserves the right to introduce and cancel offers, promotions, and to change the prices of products in the Store without prejudice to the rights acquired by the Buyer, including specifically the terms of contracts concluded prior to the change.
  2. The Seller reserves the right to make changes to the Terms & Conditions. Agreements concluded before the amendment to the Terms & Regulations shall be governed by the Terms & Regulations in force on the date of conclusion of the agreement.
  3. Buyers who have an account in the Store will be notified of any change to the Regulations by e-mail, to the e-mail address assigned to the account. If the content of the new Terms & Conditions is not accepted, the Buyer has the right to terminate the account agreement at any time by deleting the account or submitting an appropriate statement to the Seller, in any form, about the termination of the account agreement.
  4. These Regulations are valid from May 28, 2019
  5. All archival versions of the Regulations are available for download in .pdf format - links can be found below the Terms & Conditions.
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